What Is An EAP?

Definition of an Employee Assistance Program (EAP)

“Employee Assistance Programs (EAPs) serve organizations and their employees in multiple ways, ranging from consultation at the strategic level about issues with organization-wide implications to individual assistance to employees and family members experiencing personal difficulties.

As workplace programs, the structure and operation of each EAP varies with the structure, functioning, and needs of the organization(s) it serves.

In general, an EAP is a set of professional services specifically designed to improve and/or maintain the productivity and healthy functioning of the workplace and to address a work organization’s particular business needs through the application of specialized knowledge and expertise about human behavior and mental health.

More specifically, an EAP is a workplace program designed to assist:

(1) work organizations
in addressing productivity issues
(2) "employee clients"
in identifying and resolving personal concerns, including health, marital, family, financial, alcohol, drug, legal, emotional, stress, or other personal issues that may affect job performance.”

-- Source: The Employee Assistance Professionals Association

More Information

For more information on the Employee Assistance field, visit the Employee Assistance Professionals Association website.

In This Section

Learn what an Employee Assistance Program is about, and how they benefit companies.

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